Essential
Reactive support for small teams.
Starting at a custom quote
- ✓ Break-fix support
- ✓ Email + phone response
- ✓ Remote + on-site
- ✓ Monthly check-in
Apple Certified · New York Tri-State · 25 YearsThe IT Partner
The IT Partner
Your Business
Deserves.
Mac Pros provides enterprise-grade Apple and PC support for businesses and professionals across New York, New Jersey, Connecticut, and Long Island - on-site, remote, or both.
Apple CertifiedACN Member25+ YearsNYC · LI · NJ · CT
- Apple Certified
- Apple Consultants Network
- ★★★★★ Yelp
- 25+ Years
- New York
- Long Island
- New Jersey
- Connecticut
- Remote Support Available
Services
Everything Your Mac Environment Needs
Managed IT Partner
Monthly plans, proactive monitoring.
FeaturedClient Monitoring
Backups, renewals, admin access, and sites checked around the clock, with a console you sign in to.
Mac & PC Repair
Troubleshooting, hardware repair, upgrades.
Network & Server Setup
Wired, wireless, enterprise integration.
Business Transitions
Accounts, domains, channels, and credentials handed over cleanly when a company changes hands.
Data Recovery
Crashed drive? We can help.
Backup & Archive
Local and cloud backup, plus long-term off-site storage for large video and media archives.
Email & Hosted Services
Google Workspace and Microsoft 365, including migrations and nonprofit plans.
Enterprise & Platform Integration
Macs in a Windows world, GitHub organizations and code backup, AI tool rollouts.
Training & Onboarding
Mac, iPhone, new setups.
New Computer Setups
Recommendations, procurement, Apple discounts.
By the Numbers
Mac Pros by the numbers
0+
Years in Business
0★
Yelp Rating
0
Tri-State Markets
Managed IT
Be the IT Department your team deserves.
Monthly partnerships that keep your Macs, networks, and backups running, so your team does not lose a day to IT surprises.
- ✓ Proactive monitoring catches problems before you do
- ✓ Monthly maintenance windows on your schedule
- ✓ One Apple-certified point of contact, no call centers
- ✓ A Client Monitor console you can sign in to
- ✓ Clear scope, clear communication, no surprise invoices
Professional
Proactive monitoring + monthly maintenance.
Let's talk scope
- ✓ Proactive monitoring
- ✓ Patch management
- ✓ Backup verification
- ✓ Priority response
- ✓ Quarterly review
Enterprise
Fully managed IT with SLA.
Custom, built around your team
- ✓ Defined SLA
- ✓ Dedicated engineer
- ✓ Strategic planning
- ✓ 24/7 coverage options
- ✓ Vendor management
Clients
Trusted by 25 years of New York businesses.
“Our IT situation was a disaster before Mac Pros. Now it is seamless. Tim explains the complex parts without overwhelming us.”
“Tim is the only Mac tech I trust. My Mac is the lifeblood of my photo studio.”
“They have been our IT consultants since 2009. The network is extremely reliable, backup is excellent, downtime is near zero.”
“Nearly a decade as our Mac tech. The recommendations are invaluable, and the dedication is obvious in every interaction.”
Paraphrased from real client feedback.
Ready for IT that just works?
One conversation is all it takes to see how different a real Apple-certified IT partner feels.